Privacy Policy

At CySafe-Tech, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our platform and services. By using CySafe-Tech, you agree to the practices described in this policy.


1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information:
    When you create an account or subscribe to our services, we collect personal details such as your name, email address, phone number, company name, and billing information.

  • Usage Data:
    We collect data about how you interact with our platform, including log data, IP addresses, browser types, and activity on the site (such as pages visited).

  • Device Information:
    We collect information about the devices you use to access our services, including device type, operating system, and unique device identifiers.

  • Cookies and Tracking Technologies:
    We use cookies to enhance your experience on our website, analyze usage, and provide personalized services. You can control cookie preferences through your browser settings.


2. How We Use Your Information

We use the information we collect for various purposes:

  • To Provide Our Services:
    We use personal information to set up your account, process payments, and deliver the cybersecurity services you’ve subscribed to.

  • To Improve Our Platform:
    Usage and device data help us monitor performance, troubleshoot issues, and enhance our platform to provide a better user experience.

  • To Communicate with You:
    We use your contact information to send updates, technical notices, security alerts, and support responses.

  • For Marketing Purposes:
    With your consent, we may use your information to send you promotional content, offers, and updates about new features. You can opt out of marketing communications at any time.


3. Data Sharing and Disclosure

We respect your privacy and only share your data in limited circumstances:

  • Service Providers:
    We may share your information with trusted third-party vendors and service providers who help us deliver our services (e.g., payment processors, hosting providers). These providers are contractually obligated to protect your information.

  • Legal Requirements:
    We may disclose your data if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or respond to security issues.

  • Business Transfers:
    In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you of any changes in ownership or use of your personal information.


4. Data Retention

We retain your personal information for as long as necessary to provide our services or as required by law. Once your information is no longer needed, we securely delete or anonymize it.


5. Data Security

We take the security of your data seriously and implement industry-standard measures, such as encryption and secure storage, to protect it from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We encourage you to protect your account with strong passwords and use two-factor authentication.


6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access:
    You can request access to the personal information we hold about you.

  • Correction:
    You have the right to correct any inaccuracies in your personal data.

  • Deletion:
    You may request the deletion of your personal information, subject to certain exceptions.

  • Opt-Out:
    You can opt out of marketing communications at any time by following the unsubscribe instructions in emails or contacting us directly.

To exercise your privacy rights, please contact us at info@cysafetech.com.


7. International Data Transfers

If you access our services from outside the country where our servers are located, your information may be transferred across international borders. We take steps to ensure that your data is protected in accordance with applicable privacy laws, regardless of where it is processed.


8. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete that data.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated to you. Continued use of our services after any changes indicates your acceptance of the revised policy.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

CySafe-Tech
Email: info@cysafetech.com